Self-Catering & Housekeeping Policy

OUR HOUSEKEEPING SERVICES

Pearly Shells provides self-catering holiday apartments with limited complimentary housekeeping from Monday to Saturday, excluding Sunday and public holidays.

Our housekeeping staff are responsible for:

  • Cleaning bathrooms.
  • Mopping floors.
  • Removing trash (in dustbins)

Towels are changed twice weekly according to our scheduled towel-change programme.

On Sundays and public holidays – No general housekeeping services are available.

GUEST RESPONSIBILITIES

As Pearly Shells is a self-catering establishment, guests are responsible for:

  • Making their own beds.
  • Washing, drying and packing away their dishes, cutlery, pots and pans.
  • Cleaning kitchen countertops, stovetops and other cooking surfaces.
  • Cleaning up spills and food debris.
  • Maintaining the general cleanliness and tidiness of their apartments throughout their stay.

Our housekeeping staff do not make beds, wash dishes or provide general domestic cleaning services.

COMPLIMENTARY KITCHEN CLEANING SUPPLIES

Each apartment is provided with:

  • One dishwashing sponge with scouring pad.
  • One absorbent kitchen cleaning cloth.
  • One dish-drying cloth (tea towel).
  • Dishwashing liquid.

These items are supplied free of charge for guests to use during their stay. They remain the property of Pearly Shells and must not be removed from the apartment upon departure.

DEPARTURE CLEANING

Guests are required to leave their apartments in a reasonably clean and tidy condition.

All dishes and cooking utensils must be washed, leftover food disposed of and rubbish placed in the appropriate bins.

Apartments requiring excessive cleaning beyond normal departure housekeeping may incur additional cleaning charges in accordance with the applicable booking terms.

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